As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
£23,500 - £24,500 dependent upon experience
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
Posted by Additional Resources Ltd • £25K/yr to £45K/yr
As a Service Advisor, you will be the first point of contact for customers, ensuring their vehicle servicing needs are met with professionalism and efficiency.
An opportunity has arisen for a Service Advisor to join a well-established car dealership offering excellent benefits.
This full-time role offers starting salary of £24,500 OTE.
As a Service Advisor you will be dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, ensuring customer requirements are fully understood and communicated in an effective manner to other members of staff to achieve a high standard of customer satisfaction.
Responsibilities of a Service Advisor
To improve profitability, focus on promoting products and services, implementing service promotions, and cultivating business relationships, while ensuring accurate invoicing, job costing, and thorough handling of bookings.
Additionally, prioritize personal development to enhance customer satisfaction and operational efficiency.
To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
Posted by Page Personnel Secretarial & Business Support • £25K/yr
We're looking for a dedicated individual to be the first line of support for our customers, assisting them with queries through online live chat, telephone, and support tickets.
A well established care company in Guildford
Are you passionate about helping people and enthusiastic about technology and innovation?
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.