Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there is effective communications with customers.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
Your role would be to coordinate and support the service operations team with customer and conveyor belt fitting team communications and record activity information in our Service Management Software.
General
WSR are recruiting for a Service Centre Administrator for our esteemed client based in Welwyn Garden City & Stevenage.
You would complete general Service administrative tasks, such as logging jobs, sending quotes to customers, processing quotes with purchase order validation and invoicing preparation.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there is effective communications with customers.
As a Supervisor, you will use your skills to maintain a high standard of quality work.
We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 37.5 hours per week.
In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: