SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers.
Up to £27,000 depending upon experience
With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
I am seeking a Customer Service Specialist who is passionate about delivering outstanding customer service and has the ability to manage a large quantity of products.
The ideal candidate will have a keen eye for noticing trends in product faults and the skills to address them efficiently.
This role involves clear documentation, effective communication, and a deep knowledge of multiple products.
Reporting to the Technical Services Manager, your role will include the following:
About the job
This role involves the service, repair & installation of a product portfolio for UK and international customers that will require regular UK and international travel.
Service, repair and technical support
Carry out telephone support and remote diagnostics of products to help identify issues and take necessary action.
Our client, a leading equipment service provider in the UK, is on the lookout for a proactive and customer centric Service Co-ordinator to join their team!
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.