Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
We are looking for our Guest Services Manager, who
Support the Guest Services team to achieve departmental goals and objectives.
Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met.
Has full operational knowledge of all procedures, with a strong working knowledge of Opera.
Posted by Bennett & Game Recruitment • £45K/yr to £60K/yr
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings.
They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of £20M.
Our client, an established water meter services provider is looking for a Field Services Manager to join their growing team.
As the Field Services Manager, you will provide day-to-day operational guidance for 15-20 Field Water Meter Technicians across the UK, ensuring they are working safely and efficiently.
You will ensure work is aligned to client and company expectations as well as meeting the highest customer service and quality standards.
Posted by Reed in Partnership • £34K/yr to £36K/yr
What is the role about
The Systems Service Manager oversees the performance of our technical supply chain providers and their systems on behalf of Reed in Partnership, ensuring effective service delivery.
Are you proficient in various testing tools and methods
Then consider the role of Systems service manager at Reed in Partnership!
General
Do you have experience of supply chain management in a fast-moving, dynamic environment?
This is a key role where you will be setting up a lot of the operations planning needed for the long-term future of the Business Service Management (BSM) Group
This is a brilliant new opportunity for a Business Service Management Lead to join the thriving Business Service Management (BSM) Group in this investment bank.