Posted by Flexible Staffing Solutions Limited • £36K/yr
We're looking for an experienced Customer Team Manager to join our client, an award-winning business in the fintech sector with an incredible mission.
The successful candidate will need to be highly organised & comfortable working in a fast-paced environment with change as a constant companion, whilst putting the customer at the core of what they do.
This role is 100% Office-based in our client's Farnborough office.
We are looking for a Customer Service Team Manager to join an exciting business as it continues to expand its customer base internationally.
The role works closely with a team of Supervisors and will be managing and supporting the US Customer Service team in delivering outstanding service.
The successful candidate will need to be highly organised and comfortable in a fast-paced environment, working with SLAs and multiple reporting systems.
My client is a UK-based fintech company based in Farnborough and they are looking for a Customer Service Team Manager to come on board and join their friendly team.
The successful candidate will need to be highly organised & comfortable working in a fast-paced environment with change as a constant companion, whilst putting the customer at the core of what they do.
Responsibilities
Supporting the Head of Customer Services to deliver outstanding service to our customers and achieve outstanding results by meeting our department SLA's.
At Sopra Steria, we are developing an innovative Managed Service to replace a complex legacy enterprise infrastructure.
Join us on an exciting journey as we revolutionise a major client's operations through agile transformation and the delivery of innovative cloud services.
We are creating a ground-breaking, end-to-end on-premises cloud solution, designed to facilitate seamless interaction for users from various locations.
The candidate will be responsible for managing customer inquiries, processing orders, and ensuring customer satisfaction, with an emphasis on cross-selling and upselling.
Our niche, friendly client is looking for an Account Manager responsible for maximising inbound sales by successfully onboarding new customers and developing long-term relationships with existing clients.
This role focuses on providing tailored solutions to meet customer needs through exceptional customer service.
Posted by Personnel Selection • £27K/yr to £32K/yr
You will be ensuring the stores facility provides the correct support to our service engineers and their requested parts for completion of their field based work.
Reporting into the Operations Manager, working as part of a team of 2, this is a busy and hands on role using both manual handling and a counterbalance fork lift truck (refresher taining provided).
We require an additional experienced Senior Warehouse and Stores Operative to join our busy warehouse and stores operation at our Regional site in Farnborough covering the South East.
Supporting the Customer Service Team Managers to ensure the team is providing excellent customer service to customers and that we are meeting our department SLA's.
General
My client is a UK-based fintech company based in Farnborough and they are looking for a confident and customer orientated Customer Service Supervisor to come on board and join their friendly team.
Be fully aware of contact volumes and resources available to ensure the team is working effectively throughout the day to deal with the workload
Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you'll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey.
Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.