Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
To undertake the effective planning and co-ordination of all works for the Safer Homes trade teams, ensuring works are appointed to the correct engineer in the right location at the right time, promoting first-time fix.
Your new role
Working collaboratively with stakeholders, and with customer satisfaction a priority, to ensure a seamless service provided, reducing travel time, increasing trade productivity through effective scheduling, and demonstrating consistently exceptional customer service skills.
Our client, within the construction industry is looking for a Service Coordinator who is confident completing administration, communicating with tenants/home owners and the local council to coordinate repairs and maintenance services to properties/buildings.
Duties will include...
Working in the contact centre as part of a team, you will assist with the allocation of responsive repair jobs and ensure records are accurately maintained of the jobs undertaken.