In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
My client is a software house and you will be the main point of contact for their customers' IT support needs.
This is a wide-ranging, all-encompassing support role so you may have to deal with password resets and printer issues ("have you tried turning it off and on again?")
But also more complex and challenging issues - server and network configuration for example.
Problem Management Lead required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Problem Management Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
Problem Management's role is to protect clients from any known issues.
Do you have extensive experience in Salesforce, Microsoft SQL, data integration and ETL processes and Microsoft PowerBI
The Salesforce Data Analyst Manager is a full-time, hybrid-working role, offering flexible working.
The charity implemented Salesforce (with Non-Profit Success Pack) with a successful roll-out in March 2023 and are now seeking to extend the scope of the CRM beyond the initial teams.
Some weekend and Bank holiday working required Additional overtime and Unsociable Hours payable First Aid Certificate required but not essential as training will be given common sense approach to minor technical faults back ground in care may be an advantage working with elderly, vulnerable and disability essential
Vehicle provided Shift work (12 Hours) over a 7 day week to include days and nights 12 month work is available to all successful candidates
Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team.
The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively.
Customer Service Assistant Responsibilities
Handling customer inquiries and complaints via phone, email, and in-person, providing accurate information and resolving issues in a timely manner.
We are seeking a talented Salesforce Support Specialist to join the team as an expert and product champion, to be the first point of contact for all staff requiring Salesforce support and training.
This is a full-time, hybrid-working role, offering flexible working.
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day's holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking