Due to growth our client is looking for a Service Desk Manager to join them on a permanent basis, acting as an escalation point for other Engineers whilst being the go-to for any technical or people-related questions or queries within the department.
Our client, a leading MSP in the industry is seeking a Service Desk Manager to join their technical and friendly team on a full-time, permanent basis.
The ideal and successful candidate will have around 3 years' experience as a Service Desk Manager, used to managing a team of Engineers in an ever-changing and fast-paced technical environment.
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
Benefits: 25 Days Holiday BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.