Our client, a well-established organisation in the transport industry, is seeking a Customer Service Advisor to join their team.
Monday to Friday - Office Based
As a Customer Service Advisor, you will play a crucial role in providing excellent customer service to our client's valued customers, ensuring the successful execution of transport consignments in line with expectations and agreements.
40 hours per week - most of the work will be carried out during the normal working week, however there will be times that out of hours work is required
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
As part of our continued growth strategy, we are expanding our business development team and are seeking an Inside Sales Specialist to join our team.
The purpose of the Inside Sales Specialist is to support the commercial relationship with customers in partnership with the Account Managers and business development team.
In partnership with the sales teams, you will proactively engage with customers to discuss small chargeable changes they are considering, collaboratively working with technical teams to formulate statements of work, provide commercial proposals and secure new or incremental business.
We are seeking an experienced and dynamic Service Platform Logistics Operation Associate to join our team.
The ideal candidate will have a strong background in logistics and supply chain management, with a proven track record of warehousing/fulfillment and transportationoperational execution backgroundand ensuring operational excellence.