Location: Meppershall
Contract: Full time, Permanent
Salary: Competitive
As part of our continued growth strategy, we are expanding our business development team and are seeking an Inside Sales Specialist to join our team.
The purpose of the Inside Sales Specialist is to support the commercial relationship with customers in partnership with the Account Managers and business development team. In partnership with the sales teams, you will proactively engage with customers to discuss small chargeable changes they are considering, collaboratively working with technical teams to formulate statements of work, provide commercial proposals and secure new or incremental business.
This role will be specifically targeted on new business growth and retention of exiting revenue. You will attend account reviews, proactively uncovering and closing new opportunities within your customer base.
This is a great opportunity for someone who is looking to develop into a future Sales role and wants to broaden their current experience within a B2B environment.
We are extremely passionate about supporting personal progression and development goals so if you want to super charge your sales or account manager career in Technology... get in touch!
Key Responsibilities
This will include but is not limited to:
- Proactive customer engagement - minimum of 1 call/interaction per month and account review is completed
- Meet and exceed all sales targets and KPI's set by line manager for new business and retention
- Uncover opportunities and create win strategies within the allocated base of Customers
- Complete utilisation of CRM for all customer engagement and updates, including forecasting and pipeline management.
- Following agreed sales methodology and processes for all leads and opportunity management
- Work closely with the sales support team to ensure that the customer receives an exemplary service on a daily basis.
- Own and develop "Personal Development Plan" that fits with the teams' direction and focus.
- Attend all mandatory training sessions
- Provide accurate and consistent performance forecast to line manager
- Drive Customer Marketing Campaigns ensuring relevant content is nurtured to the Customer Base
Experience and Skills:
- Minimum 1yr + in a B2B Selling environment
- Experience in IT, Telecoms, Managed services, or Cloud solution sales is desirable but not essential
- Demonstrable track record of hitting targets for at least a period of 6 months
- Have strong communication skills and a high ability to present findings in a clear and consistent manner.
- Self-starter with excellent facilitation skills
- Excellent communication skills both verbal & written
- Experience in using and completing CRM systems
- Sales process and/or training experience
About Centrality
Founded in 1996, Centrality has prided itself in growing through reputation through service excellence and commitment to delivering precisely the solutions its clients needed rather selling technology just for technology's sake.
Centrality at its heart is a people company who provide services and expertise to our customers, to help them leverage Microsoft technology to solve business challenges. Therefore, we recruit with cultural fit and values in mind. We expect individuals to be able to uphold our core values, of having a strong work ethic, focus on service excellence, a passion to collaborate with colleagues and customers, take personal accountability for their ongoing learning, who are well organised and able to deliver results. We operate a flat organisation structures where there are no boundaries, and employees are encouraged to work with colleagues at all levels.
If this sounds like you, please click on the link to apply and send us a copy of your most recent CV, and we'll be in touch.
You may also have experience in the following: inside sales, client success, public sales, lead generation, customer relationships management, account management, solutions selling, cold calling, learning, and training, technology sales, business to business sales, coaching, IT, cyber security, business development, solutions sales, account manager,
REF-216 696