£22,500 - £26,000 Per Annum - Experience Dependent
General
As a 1st Line Service Desk Engineer, you will be responsible for working within the Service Delivery Team as a first port of call for customer issues that require technical assistance during their day to day.
To provide an efficient and responsive casework review service, ensuring that all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines.
To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing Options service within statutory and corporate deadlines and foster a positive relationship with members in relation to their casework.
Acting as a lead officer in liaising with clients and Council solicitors in reviews and when defending County Court Actions.
We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990.