The Service Delivery Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and resolution of any issues affecting IT services and infrastructure providing clear and concise advice and guidance to all stakeholders whilst maintaining a professional standard.
SThree are pleased to announce we're recruiting for a talented Service Delivery Engineer to join our excellent team.
This role is permanently based in our London office (Tuesday-Thursdays in office, Monday or Friday only expected if necessary).
As part of a technical refresh programme my public sector client are rolling out a state-of-the-art audio visual system across the whole organisation and require an experience delivery ,manager to come on board to pull together vendors and their own technical team to delivery this project over the course of the next year
Responsibilities
Manage the successful delivery of one more complex technical IT implementations on time, to budget and quality, through appropriate adherence to technical and architectural standards, reporting to the Head of Digital Strategy & Transformation and ultimately bringing the implementation(s) to successful completion.
Prior to the commencement of a technical implementation, lead the business in exploring options, fully costing these, identifying the optimum technically feasible solution, and defining realistic and measurable benefits (including establishing suitable benefit owners and putting in place appropriate benefit realisation plans), to support informed decision making.
Inspire People is seeking a Service Management Consultant with current government security clearance of SC or above to play a key role in supporting and guiding a Public Sector client to successful implementation of a new technology capability, developed to embed the service management wrapper into a BAU capability and improve service maturity.
Remote working with occasional travel to London or Birmingham (2 to 3 times a month).
£550 to £600 per day Outside IR35 expected to run from July 2024 to March 2025 and may continue into the next financial year.
Input into the production of a weekly and monthly Service Delivery WIP Reporting: progress against monthly delivery targets, delivery schedule of all orders in progress, problem orders, etc.
Update systems and tools with accurate information to allow solutions to be built right first time and to allow other areas of the business the ability to support our customers.
One of my cleints is urgently looking for a Service Delivery Manager for a 6 month contract with possible extension to based in Reading or Havant.
Includes, but is not limited to:
The ideal candidate will be responsible for overseeing all operations and working alongside the Senior Management Team as well as ensuring the day-to-day operations of the service.