Join our distinguished client's team as a IT Service Delivery Manager.
Positioned at the forefront of the IT services and solutions industry, and headquartered in Nottingham, our client excels in the Education sector, prioritizing customer needs above all.
Renowned for their innovative strategies and strategic partnerships with leading vendors, they are dedicated to providing first-rate IT solutions.
We are seeking a dynamic individual to take on the role of Delivery Manager, accountable for the delivery of product releases across our IT platforms including Freedom (IT Platform), Client Portal, and Colleague Portal.
Are you an experienced Delivery Manager looking for your next challenge?
This role is critical in enabling teams to deliver continuously and focus on what will be of greatest value to our clinics, clients, and the wider business.
To drive the performance of the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems.
To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking.
We have an opportunity for a developing leader who wishes to take their next steps into management and become a Deputy Service Manager within our Specialist Supported Living Services, where our team support individuals in their own homes as well as out in the community, helping them to live as independently as possible.
The Deputy Service Manager will be released from shift to carry out the role for 2-3 shifts per week.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.