AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK.
Are you passionate about providing exceptional customer service
Do you possess a passion for the entertainment industry and want to share that knowledge with our customers to ensure they have the best experience possible?
Customer Service Advisor/ Show Room Host (Automotive)- Overview
Benefits: Employee Discount, Recognition Awards, Excellent Training Opportunities, Onsite Parking, Pension Scheme, Plus more.
General
An exciting new opportunity has just become available within one of the UK's leading car dealerships.
This company are key players within their industry and have worked hard to build a strong reputable brand that is continuing to go from strength to strength.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
Due to the partnership between Hays and Coventry City Council, we are looking to recruit 3 Customer Service Advisors to join the Customer Service team.
Your new company
Coventry City Council are dedicated to making a positive difference to the services they deliver to the diverse citizens of Coventry.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.