Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users within the ELFT are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
The role of Assistant Centre Manager is key in enhancing the operational performance, customer experience and the ultimate financial performance of the centre
Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK.
Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by You Recruitment Ltd • £40K/yr to £45K/yr
Job brief
Exceptional opportunity for a Centre Manager to join a hospitality-led business centre operator.
Suitable candidates will come from a service/hospitality/retail/leisure career background - previous experience and strengths in the following sectors are desirable.
This elite and growing business is hiring due to to internal progression.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users within the ELFT are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
To provide a needs led service to adults with a learning disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.
To maintain high standards ensuring the compliance within CQC framework.
Leadership and people management
To lead by example, and develop effective teams within the home.
Posted by Pembrook Resourcing • £40K/yr to £45K/yr
The successful candidate will take leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service department in order to ensure that excellent customer service is provided, and all financial targets are achieved.
Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.