The Hours: 36 hours per week - Applicants will be required to work 36 hours per week on a flexible basis across Monday to Saturday in line with the branch operating hours.
Duties within this 'in branch' customer service based role include-
Reed Business Support are currently recruiting for a National Building Society that are looking to add to their organisation with a Customer Service Consultant.
Dealing with customers visiting the branch face to face
As a Consultant, you will be tasked with furthering the business needs of both the Consultancy and Clients to deliver an exceptional level of service and performance.
If you are experienced in Faciltities Management within real-estate, have experience dealing with clients and are looking for a consultative role that offers hybrid working - this could be one for you!
You will be required to use your own skills and initiative to solve problems, increase client revenues, deliver against project objectives and support the wider consulting team.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Key Responsibilities
Answering incoming calls and responding to customer emails.