Posted by Lighthouse Personnel LTD • £40K/yr to £50K/yr
'Recruiting for your future success'
Our Client is a world leader in the development and manufacturing of wirelessly connected safety products.
Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet.
An exciting opportunity awaits a Junior Support Analyst to join an innovative IT company renowned for providing powerful solutions across messaging, collaboration, and cloud technologies.
This Junior Support position is ideal for customer-centric individuals with a flair for problem-solving and who thrive in a fast-paced environment.
While the role primarily involves MS product support, comprehensive training will equip you to tackle complex technical challenges over the first six to twelve months.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Posted by Clear IT Recruitment Limited • £35K/yr to £43K/yr
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office with 2 days remote working.
Key Responsibilities
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
Posted by Clear IT Recruitment Limited • £35K/yr to £48K/yr
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working.
Key Responsibilities
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.