We are seeking an experienced and highly skilled Senior First Line IT Support Analyst to join a leading London city law firm.
The ideal candidate will have a proven track record in an IT first-line support capacity, preferably within the legal field or a similar professional services environment.
This role is pivotal in ensuring the smooth operation of their IT systems and services, directly impacting the productivity and efficiency of the firm.
They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Pertemps are supporting a forward-thinking organisation based in Coleshill who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
Role Overview
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
Posted by Devonshire Hayes Recruitment Specialists Limited • £50K/yr to £60K/yr
General
F you are a Senior IT Support Engineer with excellent communication skills and the ability to resolve technical issues on both Desktop, Infrastructure and Networking we would love to discuss a new role we have just registered.
Please note this role requires flexibility to work onsite when required and will most likely be three days per week onsite in Central/West London.
RESPONSIBILITIES
Provide high quality, executive-level user support to financial services clients on-site and remotely.
We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.
We are presently recruiting an IT Support Analyst for an exciting and innovative organisation.
In this exciting role, you will oversee the IT Helpdesk by delivering exceptional Level 1 and some level 2 support to users, ensuring seamless operations across the board.
Join this dynamic team and become a crucial part of the IT Helpdesk service, coordinating the Infrastructure & Operations IT Helpdesk to keep the business running smoothly!