Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, are seeking Customer Support Executives to support the growth of their business.
As a Customer Operations Executive, you'll contribute to the support of a portfolio of B2B clients in the Energy and Water sectors.
Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience.
When joining this company, you will be joining a company who focuses on ensuring that their employees feel valued, heard and happy at work.
My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company.
They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.
Hybrid Working: 2 days per week in the office after training
Posted by Lawes Consulting Group • £35K/yr to £45K/yr
As a Senior Client Adviser you will assist the Client Adviser Team Leader and/or Divisional Manager in accordance with Group objectives, procedures and standards.
Report to the Client Adviser Team Leader on a monthly basis.
To promote and support the Division both internally and externally to clients, the insurance market and other third parties.
The Retention Executive will communicate with customers to increase loyalty and retain business or services.
About the role
An excellent opportunity has arisen for an experienced customer retention executive to join us here at our client on a permanent full time basis with fixed Monday - Friday shifts.