Our client, one of the UK's leading biotech companies, are recruiting a Senior Customer Service Team Specialist to join a friendly, close knit team.
This is a full-time temporary role, covering maternity, for up to 12 months and is focused on providing first class end-to-end solutions to a wide range of customer enquiries.
Key Tasks/Responsibilities for Senior Customer Service Specialist
Taking a lead role in the team, balancing regular customer enquiries with high level account management and dealing with issues and escalations.
Posted by The Purely Recruitment Company • £25K/yr to £30K/yr
Who will I be working for
Our client is a leader in their field, working with some of the biggest global brands.
They have experienced fantastic growth over the last 12 months and are now seeking to recruit a highly professional, ambitious candidate for this newly created position.
What will I be doing
You will support rapid growth, be a bright and enthusiastic candidate who want to make an immediate impact to the business.
Posted by The Recruitment Group • £24K/yr to £25K/yr
General
As the Customer Support Advisor, you will be responsible for calling customers to explain the processes associated with the service and answer any questions.
We are working in partnership with a successful and growing business in Oxford who are recruiting for a bi-lingual Customer Support Advisor to join their team on a temporary to permanent basis.
Key responsibilities will include
Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley