To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Posted by Securitas Technology • £240K/yr to £480K/yr
About the Role; Who we are...
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect and optimise businesses of all types and sizes.
More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.