We're recruiting on behalf of a company that is looking to add an experienced Customer Service Advisor to their small quality and complaints team, where you will be given the opportunity to resolve escalations and ensure the company's quality standards are upheld with tasks such as reviews and audits.
Or are you an experienced complaints handler looking to take on additional responsibilities in quality monitoring?
Do you excel in communication, remain patient under pressure, and have a talent for resolving problems?
Our client is seeking a dedicated and empathetic Customer Service Advisor to join their dynamic team.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times.