You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.
When joining this company, you will be joining a company who focuses on ensuring that their employees feel valued, heard and happy at work.
My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company.
They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.
Hybrid Working: 2 days per week in the office after training
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 37.5 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Posted by Lawes Consulting Group • £35K/yr to £45K/yr
As a Senior Client Adviser you will assist the Client Adviser Team Leader and/or Divisional Manager in accordance with Group objectives, procedures and standards.
Report to the Client Adviser Team Leader on a monthly basis.
To promote and support the Division both internally and externally to clients, the insurance market and other third parties.