Senior Project Manager - 12 month FTC - Glasgow (Hybrid working)
I am looking for an experienced Project Manager to support a Service Excellence project team with my public sector client in Glasgow.
This is a 12-month fixed-term role, where you will organise and manage the delivery of Service Excellence as part of a wider Transformation Programme. You will be responsible for overseeing a Portfolio of projects, driving process improvements, and ensuring governance and reporting structures are in place to support successful project delivery.
Key Responsibilities:
- Manage a portfolio of projects focused on delivering service improvements and operational excellence across the organisation.
- Develop and implement governance frameworks, ensuring reporting structures, risk management, and project documentation are consistently maintained.
- Work closely with cross-functional teams to embed continuous improvement practices and ensure high-quality service delivery.
- Use both Agile and Waterfall methodologies to manage project timelines, adapting to evolving priorities and ensuring the effective delivery of outcomes.
- Work closely with senior stakeholders to ensure alignment on project goals, priorities, and timelines, managing expectations throughout the project life cycle.
- Oversee multiple workstreams at different stages of delivery, coordinating efforts to ensure deadlines are met and project goals are achieved.
- Drive stakeholder engagement, fostering strong relationships with internal and external partners to facilitate smooth project execution.
- Provide leadership and mentorship to project team members, promoting a culture of continuous learning and service excellence.
Key Skills & Experience:
- Extensive experience as a Senior Project Manager, ideally within public sector transformation or service delivery programmes.
- Strong knowledge and practical experience with Agile and Waterfall project management methodologies.
- Proven ability to manage complex, multi-faceted projects and deliver measurable improvements in Service Excellence.
- Exceptional stakeholder management skills, with the ability to engage, influence, and collaborate at all levels of the organisation.
- Demonstrated success in working with cross-functional teams and managing Continuous Improvement initiatives.
- Experience in establishing and maintaining robust governance frameworks and reporting structures.
- Strong organisational skills with the ability to manage multiple workstreams simultaneously, while maintaining focus on key project milestones.
- Proactive with the ability to work effectively in a busy and changing environment.
What They Offer:
- An exciting opportunity to work in a key function as part of a significant public sector transformation programme.
- A supportive and cooperative team environment.
- Market salary and excellent benefits package.
- Flexible working arrangements.
Interested? Apply now for immediate consideration!