Posted by Osborne Appointments • £24K/yr to £26K/yr
OA is looking for a Customer Service Adviso r to join our clients dynamic and growing team.
The candidate is expected to provide customer service support for Scheme Members and deal with enquiries from Landlords and Letting/Management Agencies regarding the Scheme.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
We are pleased to be working with a well-established and multi-award-winning company who are looking for a Customer Service Advisor to join their team!
As part of this role, you will be responsible for dealing with customer enquiries and handling the registration process for new clients.
Whether you are a fresh school leaver looking to step into an office-based role or you have previous administrative/customer service experience then this could be a great opportunity to join a supportive, progressive team!
Posted by Think Specialist Recruitment • £24K/yr to £27K/yr
We are looking for new people to join a Customer Service/Order Management team as a Customer Service Agent based in one of their head offices located in the Maylands area of Hemel Hempstead.
Would you like to be a part of a very well-established international company who specialise in a number of sectors, providing top of the range products across the globe to everything from the beauty industry to the motor trade.
This is a team of just over 20 people, a tight-knit and very friendly and supportive team, looking for other like-minded people who are team players, nice and willing to get stuck into things.