Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.
Make outbound contact with customers as required to resolve issues or provide updates.
Handle inbound customer enquiries via phone, email and live chat.
Job Description
Our client in Gateshead is looking for a number of dynamic individuals to support their team in ensuring their customers continue to receive a great level of service during their peak September to December period.