Due to company growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimizing staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool).
This role will also ensure that schedules align with forecasts and real-time operational needs.
You'll be
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Posted by Osborne Appointments • £25K/yr to £27K/yr
OA are currently working with a successful, growing organisation who are currently looking to recruit an experienced Scheduler to plan and allocate reactive callouts of Field Engineers and prioritising engineer activities.
Posted by Halecroft Recruitment • £25K/yr to £28K/yr
General
As a Scheduler / Project Administrator, you will provide administrative support to all assigned project activities, ensure that customer requirements and expectations are met, and always operate at the required service levels.
Temporary Administrative support to the Director for Climate and Infrastructure - 3 days per week - Tuesdays, Wednesdays and Thursdays
Our client, a membership organisation for businesses looking to secure infrastructure contacts globally, is seeking a highly organised and proactive individual to join their team as an Administrative Coordinator.
In this role, you will provide comprehensive administrative support to the Director for Climate and Infrastructure, assisting with day-to-day operations and ensuring the smooth running of the department.
To schedule the work of our service engineers - a mixture of repairs, breakdowns, and planned maintenance.
In this role, you'll play a pivotal part in coordinating the daily jobs for our service engineers across the UK and Ireland, working closely with both internal and external stakeholders to achieve our monthly KPIs.
To work closely with field managers to drive productivity from the field team.