No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
As the Territory Business Manager, you will play a pivotal role in driving sales and market share for mobile handsets devices in your assigned territory.
Join us at Gekko for an exciting opportunity as a Territory Business Manager for one of our global clients!
This role offers an exciting opportunity to represent one of the most innovative technology brands in the world and to be at the forefront of driving business growth in the B2B sector.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
My large client in the utilities sector is currently looking for an experienced Transition State Manager to join them on an 18 month contract basis to work on their digital transformation programme and assist with the release and liaise with the Change and other cross-functional teams.
Your responsibilities will include
Support/coordinate the Directorate Change teams as required.
Support the Transition State Lead in the planning, scheduling and coordination of releases across the programme.