Our client is currently actively looking to hire a Change & Business Integration Manager with experience of Lead to Cash.
Location: Reading / Hybrid Working - 2 Days a week on-site.
Duration: Until the end of Dec 24
Rates: Negotiable depending on experience - Outside IR35
Key Responsibilities:
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Lead change impact analysis for projects in the Lead to Cash process area spanning changes to processes, technology, data, policies and controls
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Define change activities and interventions required to address change impacts and build overall Change Plan
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Work with Market Deployment Leads to help build market-specific deployment plans, incorporating change, training and knowledge transfer, engagement and communications, process alignment and other deployment activities and support the execution of these plans
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Work with training team to identify training requirements, provide input to training material development and assist execution of train the trainer to markets
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Identify and collaborate with central and local functions to mitigate risks relating to change deployment and adoption
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Work closely with Lead to Cash Global Process Owner and Global Process Specialists to:
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Manage Lead to Cash Community of Practices
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Assist engagement with Commercial, Customer Service and Accounts Receivable functions and market / global teams
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Define and measure readiness, adoption and performance KPIs
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Collaborate on the creation, execution, project management and success of the Lead to Cash Roadmaps
Experience & Professional Attributes:
- Knowledge of Commercial/Lead to Cash concepts and processes (essential)
- 5+ years experience delivering change management for Commercial Transformation programmes (essential)
- 5+ years experience planning deployment of commercial transformation programmes
- Experience of dealing with Key Stakeholders
- Experience delivering change for multi-faceted programmes spanning technology, processes, policies etc. (essential)
- Strong Process related experience is required
- Ability to work with, and make sense of, ambiguity
- Autonomous, takes initiative
Mobility:
- Able to work on site (Reading) 2-3 days per week, with occasional travel to European offices.