The opportunity has arisen for an enthusiastic, outgoing individual to join a small team in our Chessington based office as a Customer Service Administrator and gain experience in a fast-paced customer service environment.
You will work closely with the customer service team to ensure a high level of customer service Is provided and all customer's needs are met efficiently.
The opportunity has arisen for an enthusiastic, outgoing individual to join a small team in our Chessington based office as a Customer Service Administrator and gain experience in a fast-paced customer service environment.
The role will vary from time to time therefore the successful person needs to be willing to adapt to accommodate business needs.
You will work closely with the customer service team to ensure a high level of customer service Is provided and all customer's needs are met efficiently.
Our client is a leading European manufacturer of expert equipment solutions used by the professional bakery sector.
They are recognised for their premium equipment and cutting-edge technologies as well as their close-working solution-focused relationships with their client base which can range from artisan and high street bakeries to large-scale commercial bakery production facilities, Hotel and Restaurant kitchens and more.
Their range of products include prep and production systems as well as bespoke automation lines and play a crucial part in the production processes of commercial, professional and artisan bakeries.
Posted by Kenneth Brian Associates Limited • £25K/yr to £27K/yr
They also manage administrative tasks, update customer accounts, and deal with correspondence.
Kenneth Brian Associates are working with a well established and very successful company, based in Chessington, who are looking for a new member of their Customer Service team.
The team is made up of a number of long-standing employees, as well as some newer recruits, and they are responsible for handling all incoming customer enquiries, on the phone, via email and webchat.
The MSP Account Manager is focused on growing and supporting the monthly MSP subscription business with existing and new MSP partners and vendors,as well promoting e92MSP services.The MSP Account Manager will be the first and daily point of contact for our MSP partners,so enthusiasm,service quality,product knowledge and a commercial focus will be key attributes.
Key activitieswill include: Be the key go-to contact for the MSP partner Maintain up to date contact details inCRM Establish pro-active relationships with key contacts and knowledge of their business and services Regular account profiling to help introduce future MSP services Monitor MSP monthly growth rates and KPIs.
Successful Candidate: Outgoing self-starter Good communicator - written and verbal Willingness and desire to learn Ability to work under pressure and multitask Good organisation and planning skills Not afraid of rejection!