?The IT Systems Support Technician will primarily be responsible for the smooth running of the hardware and software resources within their Primary Managed Service Site(s), Secondary Managed Service Sites via Designation or any other schools under his / her remit.
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General
We are working with a tech client in the north east, seeking a support technician.
Posted by In Technology Group Limited • £40K/yr to £50K/yr
Students and Alumni are expected to aspire to personal best while supporting those around them with kindness and respect.
My client has lively, friendly and caring School community, in which innovative teaching is underpinned by strong shared values and complemented by outstanding pastoral care.
They aspire to enable our pupils not only to make sense of the world but also to want to go out and improve it.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Posted by Pinpoint Resourcing Ltd • £35K/yr to £40K/yr
Duties
Primary support for escalated Support Requests (8000users) via the Support System, ensuring prompt assessment and triage of issues and assigning requests to relevant Teams as required.
Provide technical support for queries raised via the Mailbox.
Systems Support Analyst
Pinpoint Resourcing are working with a membership organisation in Central London, who are looking for a Systems Support Analyst to join a team and help with the customer membership systems.
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
The service desk operates between 08:00 - 17:00 and the role is fully office based at our head office in Shipley.
FPSG have several exciting permanent opportunities for Solaris / AIX Engineers to become part of a highly regarded Security Cleared 24/7 Support Service team at our Client's site in Central Scotland.
This is your chance to become a key member of the shift Team in providing advanced, out of hours technical expertise, working, amongst other things, with Solaris / AIX Servers round the clock, ensuring full availability through providing the highest level of support possible.
We are keen to hear from Engineers with experience in optimising processes for improved efficiency, increasing customer satisfaction, whilst enhancing your own skills and those of the colleagues you will work closely with you're your shifts will see you and the other Engineers being responsible for working with customers through troubleshooting, monitoring and enhancing solutions, with a focus on customer experience.
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.