Business Systems Support
Barnstaple (with a mix of office and home-based working)
We are SEA.
Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.
Join us.
This role is to provide day to day support of our IT Business System applications and to provide project support to our Business Applications Support Analyst.
What we offer
Your work, your contribution, deserves to be recognised and rewarded. Have a look at our top benefits below and click here to see everything we can offer you here at SEA.
- All Staff Bonus, Hybrid/flexible working arrangements, Half day Fridays.
- Private medical health insurance & Employee Assistance Program, Wellbeing centre, Canada Life GP and financial advice
- Electric vehicle charging points at all sites, Free on-site parking, Onsite showers and toiletries provision
What you'll be doing
- Escalating issues to external supplier for further in-depth analysis
- Provide Admin support to Business Systems including ERP and CRM related systems
- Provide 1st and 2nd line support to Business Applications
- Managing the Business Systems helpdesk queue
- Investigating and resolving all types of application support issues/requests
- Work closely with our Business Applications Analyst offering support where needed
The skills you need
- Application support experience
- Good working knowledge of MS/SQL
- Proven analytical and problem-solving abilities
- Strong customer service skills
- Ability to effectively prioritise workload
- Good communication and interpersonal skills, with a focus on listening and questioning
- Good documentation skills
Join us and be part of something smaller - with 400 people in the UK and Canada - doing something bigger: protecting what matters.
If you would like to know more, please
give our Talent Acquisition Business Partner
Kelly Thomas
a call on
.
SEA0527R