In this role, you will support day-to-day front-line IT operations, providing general technical support and assistance to end users.
As a key point of contact, you will manage and progress IT service incidents and requests, ensuring effective communication between employees and IT support.
This is a fantastic opportunity to join a customer-focused IT service desk team at Unite Students.
Posted by Hawk 3 Talent Solutions • £37K/yr to £40K/yr
WOW, Hawk 3 Talent Solutions is hiring on behalf of their outstanding client for a Support Analyst (SaaS/Software) to work Fully Remotely.
The UK team are all based in the South West, UK therefore if you are based in the South West it would be ideal to meet up occasionally with your team for lunch!
Our client is a leader in SaaS platforms with several hundred clients across the UK & USA.
We are looking for people who are skilled in the requirements capture, analysis, development, management, and maintenance of a predominantly Wintel client desktop service.
We are developing our Application Packaging team on and have a new opportunity for an experienced and multi-skilled Application Packaging Team Lead to work within a team providing Application Packaging, Image Management and Deployment.
If you are mission focused and looking for an opportunity to make an impact and drive the success of one of our key accounts, read on.
We're looking for a dynamic Technical Support Analyst to join an established service desk, who will relish the opportunity to make a real impact within a fast-growing environment.
Happy to travel between Bristol & Newport weekly by car?
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
Posted by Global Technology Solutions Ltd • £20K/yr to £25K/yr
Key Responsibilities
Incident Response:.
General
You will work closely with end users to troubleshoot and resolve hardware, software, and connectivity problems, while also contributing to various business projects.
As a Junior IT Engineer based in Bristol, your primary responsibility will be to manage and resolve technical issues that are escalated from the helpdesk.
Posted by Duval Associates Ltd • £40K/yr to £50K/yr
Customer / Technical Suppoer Team Lead - Technical Support, Customer Service and Guest Support - Stepping up into a leadership position across a Remote first business - managing the experience of enterprise customer accounts (b2b).
Wonderful maturing SaaS / Tech business with amazing growth over the last decade!
Young, dynamic team, great people - Global business, modern and polished with ace values.