The Higher Clerical Assistant/Word Processor Operator roles within the Service play a key part in supporting the Multi Agency Safeguarding Team and other Social Worker and Personal Adviser teams in safeguarding and promoting the wellbeing of children, young people and their families.
WHAT WE ARE LOOKING FOR FROM YOU
You will have excellent verbal and written communication skills and be experienced in call handling, data inputting and database maintenance whilst working to agreed standards and strict deadlines.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.