Posted by Proftech Talent Ltd • £28K/yr to £32K/yr
Job Description Job Title: Design Support Engineer
About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we have become a significant force in the electrical accessory market.
We're proud to be a British based, family-run business, with an excellent track record of listening to what our customers need.
Posted by Macildowie Recruitment and Retention • £27K/yr to £30K/yr
Working for a highly successful MS Gold Partner IT MSP company, the IT Service Desk Analyst works remotely but as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
This company takes the development of their IT Service Desk Analysts so seriously that they pay for you to do Microsoft qualifications - and your rewarded with a salary increase when you've completed them.
As the Service Controller your primary role is to ensure the efficient operations of the Service Department and its Field Engineers.
General
They are looking for a talented Service Co-Ordinator to join their existing dynamic team and play a key role in maintaining high levels of customer satisfaction.
Pertemps have a fantastic new opportunity to work as a Service Co-Ordinator with our very successful client based in Tamworth on a full-time permanent basis.
Posted by Macildowie Recruitment and Retention • £21K/yr to £22K/yr
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful IT Administrator will be responsible for providing support and co-ordination of telephone calls and tickets to the Service Delivery team.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.