Posted by Katie Bard (Angela Mortimer Plc) • £24K/yr to £25K/yr
A progressive tech business based in Birmingham is seeking a talented Customer Support Analyst to act as the first point of contact for clients and get stuck into any compliance administration.
The role will be heavily client focussed with both internal and external customers seeking process improvement.
As an innovative and reputable business, this opportunity would suit an enthusiastic and personable individual with a desire to achieve.
Posted by IQ Talent Solutions • £36K/yr to £38K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
We are looking for an experienced Application Support Analyst to join a dynamic Global IT Business Systems Team.
This home-based role offers the flexibility to work from anywhere in the UK, supporting critical business applications across areas such as Project Management, Finance (primarily Deltek VantagePoint), HR, Learning & Development, and Health & Safety.
You will be responsible for managing and enhancing these key systems, ensuring they meet the needs of the business while driving improvements to the user experience and system performance.
Are you committed to continuous process improvement
If so, we are searching for a data-driven, customer-focused, problem-solver to join our client's Software Data Support team as a Senior SQL Data Analyst.
Are you passionate about Data
Do you enjoy problem solving whilst providing exceptional customer service?
General
Due to the nature of our roles, candidates must be a UK resident residing within commutable distance to Birmingham.
Posted by Get Staffed Online Recruitment Limited • £27K/yr to £29K/yr
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans.
Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave statutory Bank Holidays birthday off
Must have the right to work in the UK without sponsorship.
We are currently working with a large-scale retail organisation based in Walsall, who are looking for a Technical Support Analyst who has strong experience of deploying Intune.
The client is at the start of their journey and are implementing Intune and they need a candidate to own the end to end process.
You must have experience of an end-to-end deployment of Intune, including configuration, troubleshooting, End User Management and running updates within Intune.
Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.