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Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract Type: Full Time, Permanent Location: Based at West Byfleet, KT14 6EY 3 days a week, with frequent travel throughout the London area from West Byfleet to Central London Hours of work: 37.5 hours per week, Monday to Friday, including escalations on call rota This is an exciting opportunity for a motivated and ambitious Responsive Repairs Supervisor to successfully lead and support a team of up to 15 operational staff in delivering a diverse and complex range of responsive repairs across the London area. As part of your role, you will ensure the performance of your team, providing strong and effective leadership to ensure that the team are effective in their roles, feel supported and motivated in their day to day duties. In order to achieve this, you will communicate regularly and clearly with your team on their progress of works and conduct inspections of repairs to ensure they are completed within the set time scale and to a high standard. You will also be managing sub-contractors in delivery of their works, ensuring high levels of quality. In order to do this, you will monitor the jobs per day and keep trackers up to date to ensure maximum output per trade per day. It is important for our Reactive Repairs Supervisor to create and maintain a supportive, fair and positive culture within which team members are motivated and can develop and maximise their skills and abilities. What You Need To Do The Job First and foremost you must have previous experience in team management in a trades background, along with experience in managing a multi discipline delivery team. You must be a strong and confident communicator and IT literate, especially in Microsoft Excel, as well as health and safety training or experience in the relevant areas such as Permit to Work, Risk assessment and Method Statement. As this role requires frequent travel, you must have a full UK drivers license. This role is subject to BSPSS Clearance. What We Offer: A work van and fuel card, can be personally taxed for self use 6% employee matched pension contribution 25 days annual leave Company car/car allowance Single private medical cover Life assurance at 2x base salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact and ask to speak to a VIVO Recruiter.