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More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. Expansion countries are currently in the process of intensifying their efforts, creating a dynamic and fast-paced environment to operate in. With increasing complexity of today's ecommerce and rise of opportunities, the Strategic Account Services team aims to leverage the full potential of each Amazon Seller. Our team provides strategic consultancy using a data-driven, collaborative, and customer-focused approach to support Sellers to achieve their goals. Our holistic service offering addresses advice on topics such as International expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, Promotions, Advertising Strategy and Brand Building. In parallel to this strategic support, we also help Sellers to solve their most pressing operational challenges. As a Marketplace Consultant, you core role is to support your Sellers to drive their business growth and program satisfaction by working backwards from their goals and developing a jointly aligned roadmap. You will build a relationship with them and use your analytical know-how to proactively identify and provide advice on opportunities for their Amazon account. WHERE WE NEED YOUR EXPERTISE: Seller Management: Simultaneously manage a portfolio of 10-12 Sellers to develop individual strategies, manage timelines, expectations and own communications. Run Business Analyses: Produce business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data. Consultancy: Use your comprehensive Amazon knowledge to understand Sellers need and leverage our solutions for their priorities. Support Execution and Operational Troubleshooting: Support your Sellers by guiding the execution of strategic plans, answering ad-hoc questions, and help overcome operational and subject-specific challenges. Build relationships: Gain the trust of each managed Seller by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders. Coach: Dedicate time to educate each Seller about Amazon's solutions and news to enhance each Selling partner's knowledge about Selling on Amazon. Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner. Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more. Develop specific local requirements to ensure that standardize processes are adapted to the needs of Selling Partners in this country. We are open to hiring candidates to work out of one of the following locations: London, GBR Manchester, GBR BASIC QUALIFICATIONS Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent Strong analytical skills allowing the interpretation of complex data sets using Microsoft Excel Strong presentation skills and the ability to influence stakeholders PREFERRED QUALIFICATIONS Experience influencing at all levels within an organization, particularly at the executive level Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Job Title: Strategy Manager Level & Responsibility: this role is at a Manager level or equivalent and has responsibility over a portfolio of clients as well as one direct report. This role may be known as a Planning Manager Salary Band: £43k Location & Hybrid Working: We offer hybrid and flexible working, requiring 2 days a week in one of our offices (London, Leeds, Bradford, Manchester, Nottingham) and occasional travel to London. The role We are looking for a Strategy Manager to join our Strategy Team. In this role, you will ensure the right message reaches the right shoppers using the right media. We're looking for an ambitious individual to join our team, driving omnichannel strategies for leading FMCG brands at Capture. With a focus on insights and creativity, we offer an exciting opportunity for career growth amid our period of expansion. Why SMG? We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it's because of this that we've been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years. We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites... ?? Generous discretionary bonus scheme ????? £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions ?? 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing ?? £500 yearly "Uni Fund" towards learning and development ? Free headspace subscription ?? 4pm Friday finishes all year round ?? Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year Why you? In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be: Initiative - Able to independently move multiple projects forward, taking full ownership of the delivery of your work and workplan. Resourceful - Able to find solutions to obstacles and challenges (e.g. short deadlines), adapting your approach as necessary. Pragmatic - Can work at pace and are able to effectively manage your workload (and workload of direct reports) with clear organisation and prioritisation skills. Collaborative - Strong communication and group-work skills, with the ability to lead and facilitate group discussions to a clear outcome. Data literate - Comfortable with researching and analysing large amounts of data to uncover trends and insights to inform your strategies. Creative thinker - Able to flex and bring together both the 'logical' (crunching the numbers to find insights) and 'creative' (coming up with great ideas based on those insights) parts of your brain on every brief. Able to think outside the box (e.g. on repetitive briefs to ensure we continue to add value). Storyteller - Able to effectively sell in your strategic recommendations to clients by taking them on a journey that gets them excited to work with us, often making the complicated simple. P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you. What you'll be doing We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like: Crafting marketing strategies by interpreting client briefs and leveraging data insights. Developing target audience profiles and overcoming barriers to awareness and purchase. Formulating creative and media strategies across various channels. Conducting workshops, leading training sessions, and maintaining effective processes. Managing direct reports' performance and fostering stakeholder relationships. Staying updated on industry trends and sharing insights with the team. The process We will invite you to a first interview which we try to keep relatively informal, so it gives you the opportunity to share your authentic self. The hiring team will be looking to understand more about your experience and why you're interested in working with us. There will be a second interview which will last a little longer, and involve some form of task to showcase your ability to do the role. We then invite you to a meet & greet which is an opportunity for you to meet the team you'll be joining and ask them questions about the role and wider business. ? Helping you shine ? We are committed to helping you shine and show your full potential by making any changes you might need throughout your application. If you need an alternative way of applying for this role, support with understanding the role and its requirements, changes to be made to the way we hold our interviews, or anything else, then please reach out to us. ?? SMG are proud to be an equal opportunities employer ?? We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation ("the protected characteristics"). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds. More information on what we are doing can be found here. Our full data retention policy can be found here. Got questions? Take a look at our FAQ's here.