Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
We are recruiting for an exciting contract position for Honda Financial services who are seeking a meticulous and exceptionally well organised Application Support Coordinator for 6 months .
You will be providing first line support and assisting with any production questions and issues.
You will be required to liaise with the IT team to bring these to a satisfactory resolution.
TheroleinvolvesworkingwithintheMotorFinanceRecovery'sdepartment,mainlyassistinganexternalteamof Appointed Representatives in field based vehicle recoveries.
Must have previous experinece ideally in Motor Finance and or an FCA regulated environment.
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.