You will form an integral part of the International Sales team, delivering high quality customer service, working collaboratively with colleagues and students.The role includes contacting international students (email & phone calls) who have completed a booking with Unite Students, to verify some information about their account, and explain our policies; as well as supporting international agents referring students to us with bookings and all enquiry types.
We have an exciting opportunity for an International Sales Advisor to join us on a Fixed Term Contract ending 31st of December 2024.
The role includes overseeing holistic assessments, creating personalized housing plans, and providing timely interventions to minimize reliance on statutory and crisis services, such as emergency and temporary accommodations.
To ensure the delivery of a high-quality, customer-focused housing options service for households approaching Lewisham as homeless or in housing need.
This involves managing a comprehensive advice and assessment service to determine the council's duties under the Housing Act 1996 and the Homelessness Reduction Act 2017.