The Retention Executive will communicate with customers to increase loyalty and retain business or services.
About the role
An excellent opportunity has arisen for an experienced customer retention executive to join us here at our client on a permanent full time basis with fixed Monday - Friday shifts.
A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care.
Reports to: Head of Homecare
This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.
You will have implemented retention strategies, have strong data analytical skills and excellent communication skills.
The successful candidate will have worked in Customer Success, Customer Retention or similar for 5 years, with at least 2 years management experience.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
They're looking for ambitious graduates to help keep delivering on their reputation for excellence.
With roots tracing back over 300 years and with offices across 60 countries, Barclaycard retain historical precedent and a global presence that sets them apart from other graduate employers.
Facilitating card transactions, Barclaycard enjoy a massive 93,000 business and retailer relationships.
This person will have the ability to engage with both the participant and employer to ensure both parties are satisfied and in agreement about the way forward.
We are looking for an experienced professional who has robust experience of supporting people who are off sick or at risk of going off to return to work or find new employment.
Posted by Santander Consumer Finance • £42K/yr to £48K/yr
This includes providing the data analysis and working on tactical initiatives to support improvements in customer retention.
Reporting to the SCUK CRM Manager, the key purpose of this role is to support the delivery of an effective, fully integrated end-to-end customer retention strategy for SCUK, our Dealers and OEM partners.
Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom.