My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Alma Personnel have great pleasure in recruiting for their long-standing client, who are based in Tamworth, for a Customer Service/Sales Administrator to join their team on a full time, permanent basis.
Main duties of the Customer Service/Sales Administrator include
Handle incoming enquiries via telephone and email.
Build relationships with customers and ensure they are kept up to date throughout.
Focused on delivering a seamless customer journey, this esteemed company has an opening for a Customer Service Advisor who boasts excellent customer service and administration skills.
Joining a friendly and knowledgeable customer service team and fun-filled environment, this Tamworth-based company is looking to appoint due to continued success which means it's an exciting time to become part of their journey and grow alongside them.
What's in it for you
Work hours:8.30 am - 5.00 pm Monday to Friday with an hour lunch break.