Bury Council are looking for a Complaints and Policy Compliance Officer, to be part of a small team responsible for all matters relating to reviewing, investigating and responding to complaints, Elected Member and MP enquiries, Housing Ombudsman Service (HOS) liaison, Freedom of Information requests (FOI), and Subject Access Requests (SAR).
General
The role is responsible for overseeing complaints framework, providing advice to ensure compliance relating to Complaints Code of Conduct and Subject Access Requests
This is a full-time temporary role for the next 6 months, with the possibility of extension.
The Case Officer is a hands on customer focused administrative role, working in depth with assigned cases from start to finish, within the designated team and other associated teams to support the excellent delivery of service.
Handle enquiries from the general public, agencies and Healthcare Professionals and provide appropriate advice
The Case Officer is a hands on customer focused administrative role, working in depth with assigned cases from start to finish, within the designated team and other associated teams to support the excellent delivery of service.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Our client, a leading Financial Services firm are looking for a Compliance Monitoring Officer to join the team on a permanent basis.
As Compliance Monitoring Officer you will assist the Company in the management of regulatory risk by undertaking independent assessments and monitoring to determine the adequacy and effectiveness of the measures and procedures put in place to ensure compliance with its obligations under the regulatory system.
Role Responsibilities
Assisting the Compliance Director in ensuring the appropriateness of the Company's overall Compliance Monitoring Programme taking account of internal risk assessments, external regulatory developments and the Company's business plan.
My client are looking for a Planning Enforcement Officer to join our Planning Service team.
The successful candidate will play a key operational role in the enforcement of planning regulations and policy, ensuring the delivery of an efficient and effective enforcement function.
The role is crucial in managing the natural and built environment, ensuring that Barnsley's future development needs are met, making it a better place to live and work.