RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.
We are recruiting for a housing association who provide quality accommodation and support as an organisation and we now have an opportunity for a Housing Officer to join us covering our properties across the North West and Wales region- predominantly Manchester based. This is a full time 37.5 hours a week, permanent role and offers a salary of £32,000 - £35,000
Our Housing Officer will provide a comprehensive housing management service which will include overseeing the management functions of all housing related arrears recovery, void control, tenant consultation and tenancy and estate management.
The successful candidate will deliver an excellent and customer focused service to all customers seeking housing in our regional area. You will provide up to date information, support and advice to applicants and tenants applying for a home so that the property is suitable for them to rent and sustain.
Main duties:
- Substantial knowledge and practice in housing and estate management
- A track record in effective auditing of tenancy management, particularly voids and arrears management and interventions where performance is below what is required
- A good understanding of current housing law, regulation and best practice.
- Sound understanding of Housing Benefit regulations and welfare reform.
- Experience in the training and supervision of staff (although not directly line managing staff)
- The ability to communicate effectively both verbally and in writing, including letter and report writing.
- Good time management and organisational skills.
Essential requirements:
- Strong background in working with people who have been victims of domestic violence and abuse. You will have worked for a non-profit organisation and have a good knowledge of how the benefits system works.
- Managerial experience in a similar setting and it would be advantageous if you have worked with people with complex needs before.
- A solid understanding of the benefits system is crucial.
- Strong interpersonal skills are a must, enabling you to cultivate positive relationships with colleagues, volunteers, external agencies, and service users.
- A valid driving license, access to a vehicle, and business insurance are essential
Successful candidates will undergo a Disclosure and Barring Service check before employment commences.
If you would like to be considered for this position and have the relevant experience, then please APPLY TODAY!
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.
If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Justice is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.