The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
Posted by East Hampshire District Council • £27K/yr to £33K/yr
The District Team will provide a comprehensive, co-ordinated, customer facing response across the district.
The team will be a visible presence undertaking proactive and reactive site-based activities which include parking management, community safety matters and environmental enforcement.
The proactive nature of this work will ensure that preventative actions are taken at an early stage, addressing potential problems before they become an issue.
Posted by Service Care Solutions - Housing • £33K/yr
Our client, a leading housing association, is looking for a Senior Complaint Officer to join their team and play a crucial role in managing and resolving customer complaints.
Introduction - Are you dedicated to providing top-tier customer service?
Do you excel in resolving complex issues and enjoy working in a dynamic environment?
Posted by Key Recruitment Ltd • £26K/yr to £35K/yr
Your key responsibilities are
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the team.
Posted by Source4 Personnel Solutions • £25K/yr to £30K/yr
Due to continued growth, Our client a specialist within their field are looking for an Estimator/ Administrator to join and support their existing team.
The ideal candidate will have previous experience within a similar a manufactoring/ factory office environment although experience within the industry is not required as full training will be given.
Fully office based in Farnborough, Hampshire they are specialist manufacturers of Aluminium products and supply direct to the trade market.