Answering incoming calls and assist guests with their reservation inquiries.
Provide exceptional customer service and ensure guest satisfaction.
General
Juice Recruitment are delighted to be supporting there luxury leading hospitality client who are looking to recruit candidates with excellent customer service and sales experience to join there friendly and dynamic Reservation Team.
We are currently seeking a Sales Support Agent , We are a modern travel agency who blend market leading technology with the best sales and service people in the travel industry.
If you are a Sales Support or Customer Service Agent looking for something new, then this is for you.
The Job
Ensuring all bookings have all key elements completed (confirmation, balance collection, traveler details and vouchers) with the customer ready to depart.
My client is looking for a driven Sales and Guest Experience Coordinator to join their team of passionate local travel experts who are deeply rooted into the Cornish way of life and protecting Cornwall and our planet.
As one of the Sales and Guest Experience coordinators you will contribute to drive the sales, bookings and guest experience for their incredible portfolio of Cornwall's finest holiday homes and grow guest retention by ensuring exceptional service standards throughout the entire customer journey.
Reporting to our Head of Sales and Guest Experience you'll be part of the Guest Experience team to ensure every guest has a holiday experience like no other.
B2B sales handing reservations and bookings from Tour Operators and travel agents.
General
Sales and Operations Executive: This well established specialist Tour Operator are seeking candidates who will be dealing with booking and operation enquires from other Tour Operators and Travel Agents.
This role is Monday-Friday on a hybrid basis following probation with a salary of up to £28,500 plus annual bonus.