Juice Recruitment are delighted to be supporting there luxury leading hospitality client who are looking to recruit candidates with excellent customer service and sales experience to join there friendly and dynamic Reservation Team.
DAY TO DAY:
- Answering incoming calls and assist guests with their reservation inquiries
- Provide exceptional customer service and ensure guest satisfaction
- Process reservations accurately and efficiently
- Maintain knowledge of hotel policies, rates, and special offers
- Collaborate with other departments to meet guest needs and resolve issues
- Upselling and cross selling on spa treatments and room bookings
WE WOULD LOVE TOO SEE:
- Great customer service experience
- Sales experience is essential
- Previous experience within travel, hospitality, leisure or a retail environment is desirable
- Great communication skills
FOR YOU:
- Competitive pay and benefits
- Great working environment
- Commission and bonus incentives
- Free on site parking
- Pension contribution
- Discount on hotels and spa days
If you have previous experience within a customer service and sales environment and want to work for a friendly and rewarding company, We would love to hear from you!
Salary £25,462 per annum
Monday- Friday with occasional weekends