Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
We are looking to recruit Customer Service Advisors to work on a temporary contract for a well-known company based in Perth.
Shift pattern: You must be flexible to work 5 days over 7, Monday - Friday between 8.00am & 8.00pm and weekends between 8.00am & 6.00pm on a rotational shift basis.
Building risk and compliance advisor needed in Winchester £20.28ph ref 95293
As part of your role, you will assist with the delivery of a strategy to manage risks relating to buildings under the responsibility of property services (with particular focus on building maintenance), providing the necessary assurance and evidencing through a structured approach of checking, monitoring, auditing, and reporting.
Ideally you will have a background in commercial building maintenance with statutory and nonstatutory compliance integral to that.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.