Collection Advisor
Start Date: Immediate
Pay: £14.50 p/h
Hours: 9:00 - 17:30 Monday to Friday
Location: Birmingham
Our client is a leader in student accommodation based in Birmingham city centre. We are looking for a collections advisor to help support the team in this busy period.
Duties:
- Outbound calling to Customers regarding outstanding rent owed
- Speaking to customers and setting up payment plans
- Collaborate with internal teams to create resolution
- Calling guarantors about outstanding monies
- Reconcile accounts
- Dealing with each customers with discretion
- Explain the payment options
- Updating details on the system
What you need:
- Proven experience in credit control or equivalent
- History with reconciliations
- Good telephone manner
- Good customer service
- History of dispute resolution
- Excellent time management
We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv
Please contact Freya Thomson at our Manchester Office
Ritz Recruitment - Employment Business