Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
Posted by Ideal Personnel and Recruitment Solutions • £40K/yr to £47K/yr
The role requires supporting Instrumentation and Serial Interface products by answering technical questions, assisting with customer applications and performing fault investigations.
Our well-established, global client has an exciting opportunity for a Control and Instrumentation Product Support Engineer.
You will be required to design and deliver training courses/presentations to European subsidiaries, create operation manuals and technical guides, as well as carrying out investigations and tests to evaluate products.
A great opportunity available for a Service Support Advisor working for a fantastic manufacturer within the hospitality and retail industry, based in Milton Keynes!
This role would suit someone who likes delivering excellent customer service and is maybe looking for their first office-based role.
Working in a small team, reporting to a Team Leader you will liaise with internal Account Coordinators, field-based technicians.